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Negotiate with Principles

Negotiation is not just about winning or losing. It might seem as though the only goal of business negotiations should be to win and get the other party to see things your way, but there is another way of approaching things. If you maintain principles and look for ways to create a win-win negotiation, you will not only be making the other party happy, but you will also be building lasting relationships and establishing a reputation for honesty and integrity (not to mention you will just feel better about yourself!) So, what does it actually mean to negotiate with principles? … Continue reading →

Questioning a Vendor’s Credibility

None of us likes to have our credibility called into question. In fact, this is one of the reasons that I stress the importance of operating your business with honesty and integrity. People may decide that they do not want to do business with you for a variety of reasons, but I think that some reasons are better than others. If someone things that you are dishonest or incapable of doing a decent job—that is quite different from deciding your prices are too high or that you just don’t offer the services they are looking for. As business owners, we … Continue reading →

Getting Behind and Beyond Conflict

We definitely have our smooth and easy days in our home businesses—those days where we seem to be sailing along and getting along with everyone. There are also times, however, when we have conflicts with prospects, customers, clients, colleagues, or vendors. Some of those conflicts can last a while as we attempt to work through and negotiate what is best for both parties. Getting beyond a conflict and putting it behind us can be a big challenge as well and take some care and attention in order to preserve relationships and our business reputation. I think the first step to … Continue reading →