Search Results for: blog what are your customers expectations1

Dumping Problems in Your Lap

While I like to think I am a fairly decent problem-solver by nature, I do have my limit. There are days when I feel like all I do all day is solve problems, put out fires, and pick up broken pieces–that might be why I can get short-tempered when I get even more of that in my work world–those times when individuals just seem to want to dump their problems in my lap with a cry of “Fix it!” We know that part of being in business means trying to help people–no matter what sort of business you have, there … Continue reading →

Get Your Customers to Talk to You

We spend a fair amount of time here in the Home Business blog trying to guess what our customers and clients are up to. We try to anticipate what they might be looking for and figure out how to expand and attract our target market. No matter how much speculating we do, it still cannot take the place of actually hearing from our customers and clients what they want. But, how can you not only get your customers to talk to you, but also get them to tell you what is really on their minds? I still think it comes … Continue reading →

Babysitting and Hand-holding

It might not be your favorite thing about being in business, I know for a fact that it isn’t mine—I might even go as far as to say it is one of my pet peeves. The reality is, however, that we home business owners just cannot get away with NOT having to do a little babysitting and hand-holding of our clients, customers, prospects, etc. now and then… Sending out reminder notices, having to double-check to make sure that someone follows through, walking a customer or client through a specific process—all of these can take extra time in your business operations … Continue reading →